Making a difference in our community

The Hope Charity provides information, support and guidance to help parents, individuals and families. We also provide opportunities for people in the community to join our free online training courses to  learn a range of skills for life and gain practical advice on a family issues. Our charity shop offers quality second hand clothing and furniture, as well as providing food bank supplies. We also support the homeless in our area with free donations of clothing, bedding and toiletries.Hope’s vision is to help change lives, relieve poverty and create a safer, better community.

Delivering hope, changing lives and building a brighter future.

We all have been affected by this unprecedented pandemic and have seen our country brought to a standstill over the past few months. Whilst many of our lives have been dramatically changed by the effects of the virus, there’s been an amazing sense of community spirit to help each other and in particular, those who are vulnerable or in need.

Hope has been closed since lockdown but we’re still trying to support families where it is safe to do so. We are offering telephone support if you feel isolated and need a listening ear, need help in accessing services, or if you are not able to leave your home and are short of food supplies, please contact us by email.

The team at Hope want to continue making a difference to the community, so please get in touch with us by email at  – we're here to help. Please stay safe and keep your families safe too.

Supporting our community during COVID-19

We are delighted to announce that our new virtual training courses are now open for registration.

Focussing on employability and life skills, the aim of our part-time training courses is to provide an opportunity for individuals in the Watford area to join our online training room and learn valuable skills to help change their lives and build a brighter future.

The training courses will start in May 2021 and will be FREE to all adults in our community and can be adapted to suit all needs and learning abilities.


FREE Online Training Courses now available

Download Registration Form

Click here for more information

Providing help and support when its needed

Our Services

Clothing & Furniture Shop

Our Charity Shop is packed with a fantastic range of good quality ladies, mens and childrens clothing, shoes and accessories, as well as vintage treasures and designer items. We also stock a wide selection of pre-owned furniture and homeware, all at affordable prices.

Coaching & Counselling

We are proud to partner with professional Life Coach, A Slice of Happiness, who works with us to offer mental health and well being support, as well as providing valuable advice and guidance to people and families affected by homelessness.

Family Support & Food Bank

We work with the local family centres to provide second hand furniture, beds, kitchen equipment and home furnishings, as well as starter packs including bedding, crockery, cutlery, cooking utensils and food bank supplies. We provide whatever a family needs, free of charge and will continue to support them, as much as we can, with clothing, toiletries and household essentials.

Coffee Mornings & Local Events

Our friendly, informal Charity Shop is the perfect place to drop in and get to know the Hope team, learn about our services and how we could help you or your family.  We regularly hold coffee mornings and fundraising events so please check back here soon for more details and find out how you can help us make a difference to our community.

Meet our inspirational founders...

In August 2015, the two founding members of Mums in Action, Andre Best and Barbara Lawrence, achieved their 12 year dream to set up Hope Charity with the aim of making a difference in the community.

Andre and Barbara have been supporting the community since 2003 when Mums in Action was set up to provide opportunities to change the lives of parents and families in their area. By helping to give young people a better start in life, supporting disadvantaged families and single parents, these two inspirational ladies were determined to create a better community. And for over a decade, they’ve been doing just that.

Andre manages Hope’s retail shop and ‘Hub’ in Watford and has created a unique environment. Unlike any other charity shop, it’s packed with good quality high street fashion, designer items and pre-loved furniture, all at affordable prices. You’ll also find Andre offers friendship, compassion and positivity by the bag full, and provides the perfect place to drop in for a coffee and a chat.

Barbara’s focus is to raise awareness of Hope in the community. She works with local churches, children’s centres and family groups to plan, organise and deliver a range of specialist community projects, coaching sessions and training programmes. Barbara works tirelessly to ensure all of Hope’s services meet the needs of parents, individuals and families, in the area, enhancing lives and helping to create a brighter future for everyone.

About Us

Keeping the community spirit alive

Community Support

Over the last five years Hope has become a prominent part of our local community. We’ve created a ‘hub’ environment in our charity shop where regular customers and passersby call in for a chat, recommending us and referring us to those in need.

We have an exciting calendar of events lined up for the coming months; these include more coffee mornings and drop in sessions for parents with young children, fundraising events, fashion shows, childrens clubs as well as joining in local concerts and festivals.

We’ve built strong relationships with other organisations, churches, education establishments and businesses in our local area, raising awareness of who we are and the services we provide.

Together we’re starting to make a real difference to the lives of people in our community and are working towards our goals of creating a better, brighter future for everyone.

Building relationships that change lives

Our Partners

We are fortunate to be working with some wonderful local organisations, churches and fundraising groups who help us to make a difference to our community.

Hertfordshire Youth Centre & Local Schools

Hope works closely with the local Youth Centre and Schools in our area offering young people an opportunity to get involved with their community either by supporting our fundraising activities or by volunteering in our Charity Shop as part of the Duke of Edinburgh Awards Programme.

Find out more, visit

Seventh Day Adventist Church &
Elim Pentecostal Church

We are proud to work in partnership with the Seventh Day Adventist Church  and Elim Pentecostal Church in Watford, offering signposting for people in our community.  We provide them with food, clothing, basic household items and ongoing support, helping to change lives and give them a brighter future.

Find out more, visit or

Local businesses support our Food Bank

ASDA & Wenzels in Watford have been incredibly generous in helping us to provide food bank supplies for disadvantaged families and the homeless in our area. They have kindly donated food and toiletries ensuring we can support those in need.

Charity furniture shop donations

By partnering with local house clearance company, Junkaholics, we are able to offer a free collection service for all of your unwanted, good quality furniture or electrical items. Please contact for more details.

Find out more, visit

We need your support to help
us make a difference

How you can help


We’re currently accepting good quality pre-loved clothes and accessories as well as furniture items to sell in our Charity Shop. Please contact us and we’ll be very happy to arrange collection. All proceeds will go to help families and children in our community.

Email us or call us on 01923 510230


Please get in touch if you can spare a few hours or a day a week to help in our shop or to support women, children and families in our community.

Email us or call us on 01923 510230


We’re a not for profit organisation who rely on the kind donations of people like you to ensure that we can continue to support parents, children and families in our community. If you would like to make a financial contribution to help us continue our work, please email us or call. Thank you.

Get in touch, become a volunteer or find out more...

Contact Us

For more information on how to get support, become a volunteer, or find out about any of our services, please complete the form below, email, call or pop in to the Shop - we’d love to hear from you...